The coronavirus (COVID-19) pandemic has created a number of unique stressors as well as increased anxiety, depression and other mental health concerns across the globe since it was declared in March 2020.

Taking care of your overall wellbeing helps you think more clearly and respond more effectively during challenging and uncertain situations. This toolkit was purposefully designed to support and address the emotional impact of coronavirus (COVID-19) for you and your family.

Around-the-clock access

Your EAP or MAP offers a variety of channels to deliver care when in-person counseling may not be available or comfortable for you. Remote and digital access points are available to help you address stress, anxiety, depression, substance use, relationship issues and grief from the privacy of your own home.

How to get support from your EAP or MAP

• Telephonic or video counseling on a confidential and secure platform with licensed masters and doctorate-level mental health professionals who possess a BC-TMH (Board Certified TeleMental Health accreditation), as well as experience in distance counseling.

• Textcoach® is a convenient and stigma-free, message-based therapy application that’s included in your program at no cost to you.

• Animo is your digital Cognitive Behavioral Therapy (dCBT) platform with self-guided resources to improve focus, wellbeing and emotional fitness.

• Easy-to-use web portal and mobile application to use as a one-stop-shop to access care, referrals, expert consultations, discounts, resources, guidance and more.

• Elder and child care referrals to professional local resources provided by your EAP or MAP’s knowledgeable specialists.

• Free legal and financial consultations with a local attorney or licensed financial counselor.

Scroll to the page bottom for quick access to your web portal to find more information about each of these services.

Pandemic guidance & resources

The Centers for Disease Control and Prevention (CDC) is the primary source of information about the COVID-19 pandemic in the United States.

• Explore the latest guidance for individuals who are fully vaccinated.

• Information for those who have unvaccinated family members.

• Find a vaccine.

• Learn about the Delta Variant.

• Learn about the Omicron Variant.

The World Health Organization (WHO) has information and resources for the COVID-19 vaccine across the globe. Click here to visit their site.

We’ve compiled various Flash Courses to help you and your loved one’s cope with common daily stressors that may be escalated due to the COVID-19 pandemic. If you would like to receive a certificate of completion for the following flash courses, please scroll to the bottom of this microsite to access your EAP/MAP web portal and search for the flash course's name. View the flash course on the web portal and follow the instructions to create your certificate.

Resilience Boosters are short, guided exercises carefully selected to help you cope with negative feelings and build emotional fitness. With regular use, they can help you build resilience during periods of increased stress. They can also be used anytime you need a quick, tension-reducing break.

Prevention and treatment

Knowing the symptoms of COVID-19, how it can affect you and what you can do to prevent the spread of this disease is a crucial step in ending this outbreak.

• Prevention and treatment

• If someone at home is sick with COVID-19

• If you are sick with COVID-19

Staying mentally healthy

Despite your best efforts, it can be difficult to maintain your mental health during times of stress, such as the current COVID-19 pandemic. To help, we compiled a list of tips to help you cope with this difficult situation.

• Dealing with uncertainty during COVID-19

• Managing COVID fatigue

• Keeping your composure in the face of hardship

• Reducing the intensity of stress

• Grief and loss during a pandemic

• Grief when a team member dies

For families

Nothing is more important than family. Understanding how COVID-19 can affect those in your life and what you can do to protect and educate them can help everyone during times of stress.

• Supporting children during a pandemic

• Teen mental health

• Child care resources

• Resolving family conflicts

• Warning signs of relationship violence

Isolation and quarantine

Actively following the advice of local and federal officials is an important part of helping end the COVID-19 pandemic. One of the main pieces of advice given by officials is following a period of quarantine, acts of isolation or practice ‘social distancing.’ This can sometimes cause stress for many who are isolated for extended periods of time. These tips can help you cope with that excess stress and help you understand the importance of these recommendations in combating COVID-19.

• Mental health and coping

• Understanding self-quarantine

• Tips for social distancing, quarantine and isolation

• Coping with loneliness while social distancing

Financial resiliency

Situations like the current COVID-19 pandemic can leave many individuals feeling anxious and stressed. These feelings can also be increased when you find yourself in a difficult situation financially. Learn how to stay financially resilient during economic hardships with these tips.

• Financial resiliency

• Managing financial stress

• Managing your finances

Working remotely

The move from normal operations at your worksite to working from home happened quickly, without much time for planning, due to the pandemic a year ago. These resources can help you adjust to working remotely and stay focused, productive, and engaged in a very different environment. 

• Staying productive while working from home

• Desk ergonomics while working from home

• Working from home with children

• Preventing job burnout

Return to site

As coronavirus (COVID-19) has forever changed many aspects of life, the ability to return to your work space is an opportunity to restore the structure, connectivity, sense of purpose and financial security that work provides and to instill hope for the future. However, professional environments may not look exactly as they did before COVID-19. Use these tips to navigate change with patience and understanding — and to continue to cope with new stressors in healthy ways — to make you stronger and more resilient and successfully transition back into the workplace.

• Dealing with change in the workplace

• Regenerating positive work relationships

• Child care resources for returning to work

The Centers for Disease Control and Prevention (CDC) — The CDC is the front line in the efforts to understand and combat the COVID-19 pandemic. Visit the CDC website for the latest news, information and resources regarding this pandemic.

The World Health Organization (WHO) — WHO works together with 194 Member States around the world to help commit to achieving better health for every individual. This website can help provide you with extra resources to understand COVID-19 and how it can affect you, how to protect yourself and other current updates.

The National Institutes of Health (NIH) — A part of the U.S. Department of Health and Human Services, NIH is the nation’s medical research agency and is working in conjunction with the Centers for Disease Control and Prevention (CDC) to provide information regarding the recent COVID-19 outbreak.

Johns Hopkins — Johns Hopkins’ experts in global public health, infectious disease and emergency preparedness have been at the forefront of the international response to COVID-19. This website is a resource to help advance the understanding of the virus, inform the public, and brief policymakers in order to guide a response, improve care and save lives.

Additional toolkits

• Mental health first aid toolkit — Empowers you to develop skills to help identify, understand and respond to signs of mental illnesses through tip sheets, flash courses, helpful apps and more.

• Meditation toolkit — Boost your self-confidence, empathy, compassion and patience by practicing mindful meditation at the start of each day.

• Mindfulness toolkit — Audio lessons, tip sheets and other resources to help you navigate through distractions and to live fully in the present moment.

• Resiliency toolkit — This toolkit provides you with resources to apply energy and passion to taking care of yourself.

• Sleep fitness toolkit — Learn good sleep habits, which can be the difference between a good night’s sleep and an evening spent tossing and turning.

• Wellbeing place blog — Fresh content to help support your emotional, physical health and overall wellbeing.

Frequent headlines about coronavirus (COVID-19) have many employers concerned that they are not doing all they should to protect employees without undue disruption to operations. As a result, human resources and benefits leaders are faced with the challenging question of how best to support employees who are feeling anxious, stressed and overwhelmed by the barrage of coronavirus news.

This 15-minute webinar provides sound guidance and practical recommendations to help organizations support employee mental health and build organizational resilience.

Flash Courses for supervisors & managers

Effective Remote Leadership

Certain events may require organizations to make a sudden and unexpected shift to employees working remotely. For leaders and managers, this can present a host of new challenges. In this module, you will learn strategies for effectively leading a virtual workforce.

Additional flash courses can be found here.

Tip sheets for supervisors & managers

Employers are often the first line of defense when it comes to protecting their employees. With COVID-19 still affecting things a year later, there are many steps you as an employer can take to help ensure the safety of your employees.

Practical guidance

The tip sheets provide an overview of important considerations for businesses. Actively following the advice of local and federal officials is an important part of helping end the COVID-19 pandemic.

• Guidance for businesses and employers

Supporting remote workers

COVID-19 quickly changed the way many people work. At home, they face constant, competing demands — balancing work and family or coping with isolation, along with the added uncertainty of when it will end. Learn ways to support your employee’s emotional wellbeing from afar.

• Managing a team remotely

• Providing positive feedback

Returning to a mentally healthy workplace

Focusing on emotional fitness is vital as your employees navigate the uncharted territory of returning to work during COVID-19. Learn how you can support employee mental health for a successful transition back.

• Regenerating positive work relationships

• Child care resources for returning to work

• When a team member Has died

Management consultation

Human Resources (HR), management or policy consultation can be timely if someone on your team needs guidance on updating the company’s leave policy in light of the CDC’s recent recommendations.

Education and training

Training is typically provided to EAP and MAP clients in multiple formats, including webinars or a learning management system (LMS). Your program’s training catalog includes a variety of timely topics such as Building Resilience, Coping with Coronavirus Stress, Psychological First Aid and more.

Critical incident response services

And finally, while we hope our clients never encounter a crisis, if it does occur, our crisis response team is available around-the-clock to provide immediate consultation, resources and crisis counseling to ensure your employees have all the support they need following any type of traumatic workplace event.